KATCare


Getting Started


  • Step 1: Move up the notebook screen with a maximum angle of 120 degrees from the keyboard base

  • Step 2: Connect the power (the battery is already installed inside the notebook, please charge the battery before you switch on the device for the first time).

  • Step 3: Press the power button.

  • Step 4: Configure the Windows 10 Pro edition by following instructions on the notebook screen.

  • Step 5: Activate windows OS, Open Control Panel, select System and Security and then select System > Windows Activation > Activate window.


Power Off the Notebook


To switch off your notebook, please do one of the following:
  • 1. Press and hold the power button for a while.

  • 2. OR
    1. Click on the start menu, Click on power, then select shut down


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KAT Repair Options



Step 1:
Troubleshooting



Use the Windows Troubleshooting option provided to diagnose and fix your notebook.



Step 2:
Call Center



If Step 1 doesn't fix your notebook, Contact the Call Center for assistance.

Step 3:
Service Center



Physically present your device to the KAT Service Center for repairs.
 

Northern Sector

Check your warranty status and find out your closest KAT Value Center
Contact Call Center

Western Sector

Check your warranty status and find out your closest KAT Value Center
Contact Call Center

Eastern Sector

Check your warranty status and find out your closest KAT Value Center
Contact Call Center

Southern Sector

Check your warranty status and find out your closest KAT Value Center
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